Since 2013, Forum One Communications, a prestigious Washington, DC-based Drupal design and development shop, has used a dedicated engineering Squad from DrupalSquad to augment their internal engineering resources. This has given Forum One the flexible capacity they need to better manage the feast-or-famine cycle of client work.

The American Institutes for Research (AIR), a large nonprofit that conducts research projects on behalf of federal agencies, think tanks, state governments and local school districts, needs to build and maintain hundreds of websites for its clients. After a major reorganization in 2014, AIR decided to standardize on Drupal as its preferred platform for publishing its clients’ reports and related communications. To handle the volume of new development work, AIR turned to DrupalSquad. Currently, we provide a dedicated engineering Squad that handles the ongoing monthly Drupal maintenance and support needs for dozens of AIR’s client sites, as well as flexible capacity when they need to put some extra development muscle into a project.

In late 2014, the Organic Consumers Association relaunched their website, a clearinghouse for news and campaigns for over 250,000 activists concerned about the health and safety of the US food and agriculture system. Built entirely by DrupalSquad from scratch in Drupal 7, this complex site integrates with the Salsa CRM and numerous other third-party services. The project also involved migrating a database of over 25,000 articles from a proprietary ColdFusion-based content management system.

For several years, the UK-based consultancy FirmStep used DrupalSquad’s a-la-carte ticketing system to handle minor maintenance and development tasks for its many UK government and nonprofit clients. In 2014, we stepped up that partnership, providing a dedicated engineering Squad to assist with migrating 30 client websites to Pantheon, one of our preferred Drupal hosting providers, and increase FirmStep’s capacity to handle even more clients and grow their business.

The National Institute for Civil Discourse at University of Arizona launched its website in late 2013, built by DrupalSquad’s partners at NuCivic, a Drupal design and development shop. NuCivic brought in DrupalSquad to provide two months of “launch support”, until they could step aside completely, confident that the site was in good hands. Since then, we have provided NICD with a monthly Basic Maintenance Plan to keep the site secure and up-to-date.

Since the Open Government Partnership first launched in late 2013, with a website built by our partners at NuCivic, this global network of governments transparency practitioners has grown in leaps and bounds. DrupalSquad has been there every step of the way, keeping the Drupal 7 site running smoothly with a Standard Maintenance Plan, even as it has grown in size and complexity.

Since early 2014, Sustainable Life Media, the publisher of SustainableBrands.com and producer of an eponymous series of conferences on corporate sustainability practices, has used DrupalSquad’s Standard Maintenance Plan to keep its digital publishing empire stable, secure and up-to-date. Each month, DrupalSquad performs a comprehensive checklist of maintenance tasks and audits, identifies necessary updates and reports on status.

In 2013, the Massachusetts Institute of Technology decided to standardize websites across the entire university on Drupal. The Office of Information Technology (OIT) wanted to develop a new private cloud service. But they were short-handed and on a tight timeline. To free up the university’s internal engineering staff to focus on developing a new private cloud service, OIT contracted DrupalSquad to provide a part-time resource to handle some of the many Drupal support requests that come in daily from departments and labs across the institution.

It was February 2015. Personal Democracy Media was gearing up for its famous 1000+ person conference in New York City in June. All tickets were to be sold online at PersonalDemocracy.com. An email blast went out promoting early-bird registrations. Then they discovered that registrations were not going through. Their hosting provider could not help, and every day lost meant money lost for their business. Since DrupalSquad had swooped in to fix a similar issue in 2012, PDM turned to us once again. We quickly diagnosed the problem as a conflict between a recent server upgrade and the version of PHP running on the site. We implemented a short-term workaround, recommended a migration to a new Drupal-optimized hosting provider, and got them on a Standard monthly maintenance and support plan.

In May of 2013 the bad news arrived: the company that built and hosted the website for the BMW Car Club of America would no longer be working with Drupal or hosting the website. BMW CCA would have to find a new hosting provider and a new vendor to maintain and develop the site. This was no small task, since the complex Drupal 6 site had substantial amounts of custom code, numerous third-party integrations, and a member database with over 70 chapters and 70,000+ users. After performing a Site Audit, DrupalSquad migrated the site to Acquia for hosting and implemented a multi-year Enterprise Maintenance Plan. Less than a year later, BMW CCA trusted DrupalSquad to upgrade the site to Drupal 7 and rebuild many of the site’s functions with new tools optimized for the new hosting environment and major version of Drupal.